My Classes or Active Sessions aren't showing up

You may have a caching issue with your browser if you don't see your class listed in My Classes or you're expecting to see something in Active Sessions, but nothing is showing up. This can sometimes happen as browsers become outdated.

Simply clear your browser's cache (directions below), update your browser, or switch to a different browser or our iOS or Android apps.


Here are instructions on how to clear a browser's cache for the most commonly used browsers:

Clear Safari's Cache

Clear Chrome's Cache

Clear Firefox's Cache

Clear Internet Explorer's Cache

If clearing your browser's cache does not bring your missing classes back, please contact

Have more questions? Submit a request


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